(Cheri) Cheryl Sundra
Wilkes-Barre, PA 18703
- Excellent oral and written communications skills with strong research capabilities.
- Critical thinker. Able to develop compelling arguments.
- Possesses the ability to assimilate contradictory points of view.
- Published freelance newspaper correspondent and guest columnist.
- Published photographer.
- Experienced public speaker.
- Experienced developing website content and maintaining an audience.
- Experienced relating with manufacturers, business accounts, consumers, claims negotiation, and collections capacities.
- Experienced eBook author, photographer, and creator.
- Two-time Getty Images contributor.
Bachelor of Arts in Mass Communications
King’s College – Wilkes-Barre, PA 1993
Telerx Social Media AR III–Nestlé Waters (March 2015-Present)
Review social media conversations and extract insights that tie back to client and brand objectives.
Create formal monthly social media reports that deliver business intelligence back to the client.
Apply appropriate social media metrics and commentary to support reporting insights.
Be aware of trends/themes in the social media industry, as well as the client’s industry.
Conduct near real time social media monitoring of brands, issues, and topics.
Apply meta-data to social media posts for reporting purposes.
Identify and escalate critical and/or sensitive social media posts to appropriate parties.
COPYWRITING & ENGAGING:
Assure accuracy and completeness of copy while writing in multiple voices to target multiple audiences.
Respond to consumer’s questions, praises, complaints, and comments on various social media channels per defined Rules of Engagement guidelines.
Telerx Customer Service AR I—Nestlé Purina (September 2014-March 2015)
Responsible for providing premier customer service on inquiries, explaining client products, and handling complaints in a prompt, courteous, clear and concise manner.
PERSONAL BRANDING SUMMARY
Cheri Sundra–Guerilla Historian
(2.3 million picture views, with images featured on Flickr’s EXPLORE page 69 times)
By identifying posting trends/themes and utilizing proper tags, as well as engagement on social media sites like Facebook and relevant internet forums, I was able to achieve inclusion, on 69 occasions, into Flickr’s exclusive EXPLORE collection, which features the 500 most “interesting” uploads of the day, gleaned from the millions and millions of images uploaded to their site daily. My Flickr account was initially created as part of a project for a workshop addressing Social Media and Business.
Cheri Sundra—Guerrilla Historian: Abandoned Places and Urban Exploration
(Featured as WBRE’s Blog of the Week on February 7, 2012 and May 17, 2016)
Started as a blog to cross-promote my Flickr page as part of a Social Media/Business workshop project, the majority of my site views are generated from the United States, with a strong following in Brazil, Russia, Canada and France. My top site referrers are Facebook, Disqus.com, Flurid.com, Pinterest.com, Vimeo.com, and Timesleader.com. I utilize the same tags for this site that I use for Flickr.
“Welcome To The Zombie Hotel Sterling” eBook
An eBook created exclusively for Amazon Kindle as a vehicle to promote “Guerrilla History“, I was able to achieve the designation as the #1 digital download in two categories on Amazon.com eBooks, in both Pop Culture and Historic Preservation, from July 29th through August 4th, 2013, using my Demolition Marketing Plan. To coincide with the one year anniversary of the demolition of the Hotel Sterling, I coordinated a second promotion of the Zombie Sterling Kindle eBook by creating a timely article for CheriSundra.com, and promoting it on local news sites and their Social Media pages, as well as on Facebook pages dedicated to photography, history and historic preservation, while taking advantage of the opportunity to participate in special promotions offered by Amazon Kindle Direct Publishing, allowing authors to temporarily modify their terms regarding consumer purchase price. On July 26th, 2014, I ranked #11 in Arts & Photography and #1 in Pop Culture. On July 27th, 2014, I was at #1 in Historic Preservation, #1 in Pop Culture and #27 in Photography. As of May 2016, I’m still at #116 in the Historical Preservation category, which is just ironic, since the building has been demolished. I believe that it maintains any rank at all because it is still being cross-promoted via past uploads/postings on Flickr and my website.
I don’t use tumblr, but I am a tumblr hashtag.
Contributing Writer for:
Contributing Photographer for:
Completed a class in Writing/Critical Thinking to further develop writing skills
Luzerne County Community College –Nanticoke, PA
Social Media and Small Business Workshop
Wilkes University (Small Business Development Center)
Completed classes in Public Speaking and Acting to attain experience in public speaking
Luzerne County Community College –Nanticoke, PA
Various online courses/workshops covering Personal/Business Branding and Social Media use
You can connect with me on LinkedIn.